Employer Nisichawayasihk Cree Nation
Deadline: Wednesday, November 29, 2023
Start Date: ASAP
Wage Range: To be determined
Ref #: NCN 2023-11-15-001


Nisichawayasihk Personal Care Home is seeking an exceptionally talented and motivated professional to join our team as Director of Operations.
To be successful at NCN PCH, you must have an agile intellect, a practical mindset, the ability to take initiative and the aptitude to exceed expectations. Reporting to the Board of Directors, the Director of Operations is responsible for the overall operation of NCN PCH, by efficiently using all resources to provide quality health care and services based on the policies, procedure and standards within the appropriate government legislation.


The Director of Operations has the responsibility and authority to:

  • Manage the facility in such a manner as to meet the organizational goals (clinical, engagement, financial) by establishing goals and integrating actions as they see fit.
  • Acquire, organize, direct, and develop team members for the effective, efficient provision of health care and services to the residents by modeling behavior in line with Extendicare expectations and values.
  • Organize and coordinate the provision of medical services for residents of the facility within collective agreements and People and Culture policies and practices.
  • Ensure the proper maintenance of the facility and equipment by adhering to policy and manufacturers’ operational guidelines and preventative maintenance program.
  • Be actively engaged in the budget process, analyze revenue and expenses with supporting analysis, provide guidance on the financial operation of the home to the leadership team, and provide feedback as required on funding.
  • Support employee engagement activities within the home through recruitment and retention, mentoring, inspiring those to act through leadership, and interpretation of the various collective agreements.
  • Act as spokesperson when required by legislation at regional events/meetings and work with Communications for support in media requests.
  • Develop and maintain positive relationships with residents, families, visitors, volunteers, and the community at large in which the facility is located.
  • Establish and maintain rapport with appropriate jurisdictional stakeholders by attending meetings, working on committees, and fostering a collaborative working relationship.
  • Actively communicate between various teams within the Community and those working and living within the home by disseminating information and ensuring the right person is contacted to provide a satisfactory outcome
  • Actively supervises direct reports and those within the workplace to meet or exceed Occupational Health and Safety practices in order to positively impact in our employees.
  • Ensures that systems are in place that identify complex problems, analyze trends and data, build sustainable/satisfactory solutions, and report on process improvement
  • Actively participate within the provincial association (long-term care or health care related) by attending meetings and conferences, supporting advocacy efforts, and other sectors of the local health care community.
  • Actively participate in regional or divisional meetings and programs, not limited to becoming a member of committees and working groups.
  • Share information on regional/provincial decisions and trends in health care and within government.
  • Adheres to “Standards of Employee Conduct,” “Bill of Rights”, “Standards of Business Conduct” and any other relevant policy. It also adheres to all NCN PCH.
  • Perform Nurse and other duties when required.


  • Post-secondary education in Health Care, Business, Social Services, or Long-Term Care Administrator Certificate
  • Active registration with a Provincial Nursing Licensed Body (CRNM, CRPNM)
  • Minimum 5 years relevant experience in Long-Term Care in a Leadership role
  • Demonstrated proven leadership skills
  • Strong Interpersonal and Communication Skills
  • Understanding of Change Management, and organizational development with proven success
  • Solid understanding of Quality Improvement and Assurance programs
  • Customer-focused attitude with an emphasis on building and maintaining relationships with residents, their families, team members and the community
  • Ability to generate sound, creative solutions and new approaches to daily challenges and which maximize the short and long-term goals of the facility
  • Knowledge and understanding of financial reports, budgeting, cost analysis and accounting practices
  • Understanding of basic accounting principles and applicable legislation
  • Valid class 5 driver’s license

*We thank all applicants for their interest; however, only those selected for an interview will be contacted.

If you are interested, please forward your cover letter and resume. Criminal Record Check and vulnerable sector will be required.

Nora Thomas, Human Resource Administrator, Nisichawayasihk Cree Nation
Phone: (204) 484-2604 ext. #205
Fax: 484-2588
Email: [email protected]