POSITION: Intake Worker
POSTING DATE: Dec 11, 2023
DEPARTMENT: Treatment Program
DEADLINE: Until filled
SALARY RANGE: Negotiable, Pending Qualifications & Experience
START DATE: TBD
JOB LOCATION: Nelson House, MB
WORKING HOURS: Monday to Friday 8:30 a.m. to 4:30 p.m.
The Intake Worker is responsible for building good working relationships with referral agents, funders and coordinating the intake process effectively and efficiently. Under the direction of the Senior Counsellor, the Intake Worker will screen all applications of individuals seeking the 8-week adult residential treatment program, and provide follow-up services on those who have completed or left the program to ensure continuity of care.
The screening, intake and orientation processes are important aspects of the NHML in-patient treatment program; Processes all applications submitted, ensuring all required documentation is completed and attached before giving them to the Screening Committee for review; Contact the referral agency of decision of Screening Committee in a timely manner; Conduct searches of client’s luggage and/or persons, assign bedding; Provide and carry out the intake and orientation process for all new clients; provide aftercare and follow up in the aftercare plan; and Other duties as assigned from time to time. May be called on to fill shifts, when needed.
Must have the knowledge, abilities and skills with computer/Internet, human relation skills, telephone etiquette to aid the organization to attain and meet its goals and objectives.
This position involves direct contact with residential clients and therefore we must encourage that you be an abstainer from any mood-altering drugs and alcohol for a minimum of one year.
First Aid and CPR Training certificate or willing to obtain; Must possess good communication and written skills; Must have ability to work with general office equipment; Must be professional in their interaction with clients, staff, and public; An understanding of Native Culture and language is an asset; and Must have strong work ethic and ability to maintain confidentiality. All applicants must provide a Criminal Record and Vulnerable Persons Checks, and must sign an Oath of Confidentiality.
EDUCATION AND EXPERIENCE REQUIRED:
Knowledge of the recovery process, an asset; Any related training and / or experience, an asset. Willing to train the right person.
After a successful 3-month probationary period, employees are eligible for the NHML’s comprehensive benefits package that includes dental and vision care, disability insurance and life insurance; Two-bedroom units available for rent on NHML property; Opportunities for training and participating in Indigenous practices that aid in the healing of program participants; Commuter vehicle for those who reside in Thompson; Moving allowance for those relocating to Nelson House.
Send cover letter, resume, three (3) references, current criminal and vulnerable Person checks to:
Marilyn Linklater, Executive Director
Phone (204) 484-2256
Fax (204) 484-2016
Email: [email protected]
We thank all those that apply, but only those selected for interviews will be contacted.