Deadline: OPEN UNTIL FILLED   Start Date: ASAP
Salary Range: NEGOTIABLE   Ref #: NCN-2024-06-12-003


Under the supervision of the Director of Women’s Shelter, the Resident Support Worker will be responsible to monitor resident activities and Centre operations during the shift. The RSW is expected to collaborate with the women (and her children where applicable) in a mutual effort to confront and overcome those conditions that have contributed to personal difficulties and to do so in a manner that encourages self-awareness, self-worth, and self-determination within the Aboriginal context.



  • On admission, assesses the immediate physical and medical needs of the resident and her children, and when necessary, make referrals for medical services or child protection services.
  • Orients clients to house procedures, rules and policies, and the daily living routines including a clear explanation of the staff/Centre role and services; complete all intake information and release forms promptly and accurately.
  • Maintains an awareness of all residents’ current situation/circumstances, including their physical, emotional, mental, and spiritual state, through communication and consultation with counseling staff at shift change and through direct contact immediately after shift change; formulates service or treatment plans that will correspond to their individual needs.
  • Refers clients to appropriate community agencies in a manner that facilitates the relationship between the client and the other agency. Act as an advocate or mediator when client does not receive services and identify the availability of resources.
  • Participates in case specific service planning and program planning at team meetings.
  • Schedules meetings with residents to ensure appropriate discharge planning takes place, adequate supports arranged to enable follow up contacts and/or visits.
  • Monitors all visitors to the Centre to ensure that no resident or staff are placed at risk.
  • In an emergency (injury, violence, fire) contacts the Director, RCMP or Fire Department without hesitation.
  • Maintains confidentiality of information and documentation from non-staff members.
  • Attends and participates, as requested, in the development of workshops, information sessions or other consciousness-raising activities, both within the Centre and in the community.
  • Promotes positive public relations in all matters that may reflect on or affect the reputation of the Centre. Attends, participates in, and contributes, as requested to fund raising activities both within the Centre and in the community.
  • Must read, understand, and follow the policy of the Noosi Muskwa Women’s Shelter.
  • Other assigned duties.


  • BSW/ Applied Counseling Skills Diploma or Community Centered Therapy Program Certification.
  • Awareness and understanding of issues pertaining to violence and abuse, particularly to the cycle of abuse, posttraumatic symptomatology, and addictions.
  • Clear understanding of confidentiality and the dynamics of a “supportive” relationship. Ability to maintain confidentiality and perform responsibilities under such a mandate.
  • Proven counseling and assessment skills – particularly crisis counseling and related short- and long-term counseling skills.
  • Must have a proficient level of verbal, written and communication skills.
  • Must have a proficient level of computer skills including Microsoft Office (Word, Excel, Outlook, and software applications, etc.)
  • Must possess a valid driver’s license.


If interested, please email your cover letter, resume and Criminal Records Check:

[email protected]

Lorna Hart – Human Resource Administrator

Nisichawayasihk Cree Nation

Phone: (204) 484-2604


We thank all those who apply, however, only those selected for an interview will be contacted.