Full time – Indefinite Term Position

SERDC Health is accredited by the Canadian Accreditation Council to provide exceptional 2nd level services to eight or more First Nations communities in Manitoba. We are community driven and seeking motivated individuals who are willing to learn and make a difference in First Nations health.

Under the direction and supervision of the Mental Wellness Manager, the Mental Wellness Case Manager will carry out the duties and activities in partnership with the Mental Wellness Team. The Mental Wellness Case Manager will assist individuals with advocacy of services, while engaging and encouraging participation and also includes enhancing the Mental Wellness Training and programming to SERCD staff and its’ community’s members.


  • Advocate for those in need of specific services.
  • Work with local community staff to identify needs.
  • Work closely with youth, families, community leaders, on an as need basis.
  • Create awareness for Mental Health Wellness.
  • Consultation with other Mental Health Professionals such as Nurse, Physician, Psychologist/Psychiatrist, National Native Alcohol and Drug Abuse Program (NNADAP) worker for integrated treatment plan.
  • Assess clients and refer them to other service providers as appropriate (substance abuse treatment, mental health, medical care, etc.).
  • Overseeing of client Care Plans, contact with supports and ensure aftercare plan.
  • Establish, liaise, and create partnerships, while maintaining good working relationships with related community resources and referring sources to ensure a comprehensive referral network for clients to provide on-going, one-to-one guidance and support to participants & community health staff.
  • Prepare, provide and meet on-going reporting deadlines as they arise.
  • Conducting follow-up calls to clients and recording information gathered for reporting purposes.
  • Liaise with community members, resources, social service agencies and health care providers involved with clients to provide information and obtain feedback on clients’ overall progress.
  • Providing specialized case management and community outreach.
  • Provide services including daily coping skills, anger management, recovery and support.
  • Assess clients and refer them to other service providers as appropriate (substance abuse treatment, mental health, medical care, etc.).
  • Participate in case conferences with community agencies on behalf of clients.
  • Co-facilitate individual and group life-skill training and other trainings or workshops.
  • Assessment, skill building and goal planning; direct service provision.
  • Risk Management, Monitoring, Evaluation and Follow-up.
  • Information, Liaison, Advocacy, Consultation and Collaboration.
  • Maintaining trusting, respectful and collaborative working relationships.



  • Degree or Diploma in Social Services, Health, Social Work, Social Science, Human Services or equivalent.
  • Experience in working with First Nation families and communities.
  • Ability to advocate on behalf of clients and is comfortable with the self-help role.
  • Ability to work independently and as a member of a multi service team.
  • Excellent verbal and written communication skills are essential.
  • Valid Mental Health First Aid Certificate.
  • Valid First Aid/CPR Certificate.
  • Case management and the development of integrated care plans.
  • High level of organizational, administrative and facilitative skills.
  • Ability to lift at least 50lbs.
  • A valid Manitoba Driver’s license and a vehicle with adequate insurance coverage are also required.
  • Ability to travel via various modes of transportation (air, land, etc.) with occasional overnight stays in SERDC communities.


  • Applied Suicide Intervention Skills preferred.
  • Life Skills Coaching Training will be an asset.
  • Mental Health First Aid
  • Ability to speak an Indigenous language is an asset.

We offer:

  • A competitive salary.
  • A full and unique benefit plan.
  • An opportunity to become part of a dynamic, collaborative, progressive, inclusive, respectful, and high-performing team.

Conditions of Employment:

  • Must produce a satisfactory Criminal Record Check (including Vulnerable Sector Search).
  • Must produce a satisfactory Child Abuse Registry Check.
  • Must produce a satisfactory Adult Abuse Registry Check.

SERDC recognizes the importance of building an exemplary service delivery organization that is equal, inclusive and reflective of the population it serves. Preference will be given to qualified SERDC or First Nation members who voluntarily self-declare in their application.

***Reasonable accommodation is available upon applicant request.

This position is located in our Winnipeg office with travel requirements up to five (5) day(s)/overnight(s) to communities. Salary is based on the SERDC Health Pay Scale. We thank all applicants for their interest in this position; however only those selected for interviews will be contacted.

Deadline for application: June 19, 2020 at 4pm. Late or incomplete applications will not be accepted.

Please send current covering letter and resume in confidence to:
Rhonda Kirkness
Director of Human Resources
6th Floor – 360 Broadway Avenue
Winnipeg, MB R3C 0T6
Email: employment@serdc.mb.ca
Phone: (204) 956-7500
Fax: (204) 956-7382