What you will do

  • Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts
  • Conduct telephone calls to health and dental service providers to gather incomplete information
  • Make accurate payment decisions according to adjudication guidelines
  • Uphold our values of Customer View, Integrity, Partnership, and Communities

What you will bring

  • Minimum keyboarding speed of 40 wpm, ability to manage high workloads while maintaining attention to detail and accuracy
  • Well developed analytical skills
  • Strong written and verbal communication skills are essential
  • Proven organizational skills
  • Ability to work collaboratively in a team environment as well as independently with minimal supervision
  • Reliable team member with a strong attendance record
  • Customer-focused mindset
  • Ability to thrive within a purpose and vision-driven environment

Employment Type: Permanent, Full-Time
Location Options: Winnipeg MB, London ON, Regina SK
Work Style: Training will be in-office for 6-8 weeks, then transition to a hybrid workstyle (1-3 days in-office) after successful completion of training.
Salary: The base salary for this position is between $40,000.00 – $45,900.00 – plus a competitive total rewards package.

This role requires the successful candidate to obtain a Protection B Security Clearance initiated by Canada Life, prior to start date. 

How to apply?

Please email [email protected] with your expression of interest, how you heard about the posting, and your resume. The recruitment process includes a Talent Acquisition interview, typing assessment (speed / accuracy / matching) and a hiring leader interview.

Applications close on February 9th, 2025.  

Nikki Vieira, DEI Talent Acquisition Partner
[email protected]